What a great company. Our hot tub went on the blinks in April 2012. The company that we bought it from never returned our phone calls. We then called Litehouse Spa but they do not work on Dimension 1 tubs, but they recommended Metropolitan Pools. The hot tub required extensive repairs and replacement of equipment. Metropolitan was able to get the necessary parts from Dimension1 under warranty. The repairs went smoothly and were done as soon as they got the parts. We are back using and enjoying our hot tub. I will use Metropolitan Pools for all future work and will recommend them without reservation.